Cloud, On-Premises, or Hybrid Costs
Catalyst can analyze your systems over a period of time to provide you with objective guidance on which systems to put in the cloud and which to keep onsite.
Catalyst can analyze your systems over a period of time to provide you with objective guidance on which systems to put in the cloud and which to keep onsite.
If you’ve received a letter from Microsoft, or just need to proactively analyze software licenses installed, we have experience and tools to help you.
If you are looking for assistance architecting new server or virtualization solutions, Catalyst can provide guidance ranging from Active Directory to line of business apps.
Troubleshooting poor network performance can be challenging, but Catalyst has experienced network engineers that can pinpoint bottlenecks in your network.
Catalyst is experienced planning new wireless deployments, troubleshooting existing coverage and performance issues, and reviewing security and other feature configurations
Ticketing system integration to seamlessly hand-off tickets between your staff and our help desk and technicians.
If you need to get more done with fewer resources, Catalyst is experienced with automation platforms to help reduce the load on your IT staff.
Excel spreadsheets, cloud services, streaming data, and on-premises databases — no matter where your data lives or what form it’s in, you get a holistic view of the key metrics for your business.
Instantly know when your business needs your attention with real-time Power BI dashboards. Solve problems as they occur and seize opportunities as soon as they arise.
Imagine asking “What were last year’s sales by product?” and getting a stunning, interactive visualization as an answer. With Power BI, you ask questions in natural language and get the right charts and graphs as your answer.
Create and publish content packs to your team or your entire organization. Your Power BI apps include dashboards, reports, and datasets that provide every user with a personalized view of their business metrics that matter most.
Empower your team to make quick, confident decisions with a single view of your business. Power BI Groups lets you collaborate with key stakeholders to ensure that everyone uses the right data.
Keep on top of your data no matter where you are. With touch-enabled native apps for Windows, iOS, and Android, you can access all your data wherever you go.
Tell your data story with Power BI publish to web, and reach millions of users on any device, in any place. Combine your data sources, create stunning visualizations with ease, and embed your story on your website in minutes.
Power BI is a suite of business analytics tools that deliver insights throughout your organization. Connect to hundreds of data sources, simplify data prep, and drive ad hoc analysis. Produce beautiful reports, then publish them for your organization to consume on the web and across mobile devices. Everyone can create personalized dashboards with a unique, 360-degree view of their business. And scale across the enterprise, with governance and security built-in.
Power BI gathers all your on-premises and cloud information in one central location that you can access whenever and wherever you want. You can also use pre-packaged content packs and built-in connectors to quickly import your data from solutions such as Marketo, Salesforce, Google Analytics, and many more.
Power BI makes you a master storyteller with stunning visualizations and interactive dashboards that offer a consolidated live view of your business. For the analyst at heart, Power BI Desktop provides a free-form canvas for drag-and-drop data exploration as well as an extensive library of interactive visualizations, simple report creation, and fast publishing to the Power BI service.
Data should empower, not overwhelm. With Power BI, you can easily interact with your data, using simple drag-and-drop gestures to discover trends and natural language queries to get lightning-fast answers.
Power BI lets you share dashboards and reports with whoever you want, wherever you go. Always be in the know with the Power BI app for Windows, iOS, and Android. Alerts will inform you about any changes in your data so you can work with your team to take immediate action.
Client receive faster response time support. Through our enterprise class monitoring and remote management systems, we have the ability to access and repair most network problems remotely. If we cannot fix it remotely, in most cases we dispatch a technician to your office.
Live chat allows your employees to get quick support for their IT issues.
Emails are automatically converted into support tickets in our help desk database.
When calling is easier, our live US-based help desk provides access to our friendly, knowledgeable representatives.
Online ticket-submission forms allows users to provide details in a structured, comprehensive format.
Service Level Agreement (SLA) reports show average and detailed response and resolution times to manage performance.
Catalyst’s help desk software tracks tickets and uses rules to automatically escalate unresolved tickets based upon priorities.
Quick-response surveys allow your staff to easily provide feedback confirming tickets have been resolved to their satisfaction.
Catalyst’s planning process provides direction for the team and its members including Catalyst, customer, and third-party resources.
During Catalyst’s planning process, the project manager works with the project team to assign the responsibility for completing each task with required deadlines.
Catalyst’s project planning engages the team to consider what resources it needs to finish the project and eliminate the potential of discontinuing the project for lack of resources.
Catalyst highlights potential problems which can be anticipated as a result of experience and methodical project planning, reducing their impact on the project.
We work with customers to identify expertise and availability of their internal resources to best align and leverage them keeping costs down.
Catalyst reviews tasks, timelines, responsibilities, and dependencies so that project stakeholders can properly set expectations within their organizations.
Upon completion of the project, Catalyst ensures that documentation, knowledge transfer, training, and day-to-day support responsibilities are communicated.
Capture all requests whether by chat, email, phone, or web.
Budgeted hours are available either monthly or as-needed to handle support needs.
View the status of tickets in our portal.
Tickets are updated with statuses and sent by email as they’re worked on.
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